Frequently Asked Questions
Frequently Asked Questions
How long do orders take?
Standard orders can take up to 7 working days to process. Custom orders can take up to 14 working days.
Do you take custom orders?
Yes. If you have something specific in mind, please use our contact page and tell us what you need.
Are digital products posted?
No. Digital products are supplied as downloads and no physical item is posted unless the product listing specifically says otherwise.
Can I return or cancel an order?
This depends on the product and whether it is personalised or digital. Please check our refund policy for the full details.
How do I track my order?
If tracking is available for your order, the details will be included with your dispatch information. If you are worried about an order, please contact us.
Where can I find your policies?
You can view our terms of service, privacy policy and refund policy at any time.